Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

We have a free shipping option for all orders. If you would like expedited delivery additional charges maybe calculated on checkout.

Which payment methods are accepted in the Online Shop?

All major payment methods are accepted.

How long will delivery take?

Delivery may take up to 2 to 3 weeks from time of shipment. Please check your carrier while tracking package.

How secure is shopping in the Online Shop? Is my data protected?

Our website is 100% SSL secured with industry standard encryption. All information is safely and securely kept for order processing.

What exactly happens after ordering?

After order is placed we check all details such as billing, shipping address and payment go through a fraud check before we start processing your order and preparing your product for shipment. Once fraud check has passed we prepare your product for shipment and send you a tracking number where you can track your package.

Do I receive an invoice for my order?

You can download a confirmation receipt of your order upon completion or from within your account.